Terms of Service

Last updated: July 20, 2026 · teo is operated by Frent Holdings.

1. Agreement

By accessing or using teo (the “Service”), you agree to these Terms. If you do not agree, do not use the Service. Questions: teoanalyticss@gmail.com.

2. The Service

teo provides competitor Instagram reel monitoring, transcription, analysis, and dashboards for business customers. Features, caps (accounts, reels, run days), and pricing may change with notice.

3. Accounts

You must provide accurate information and keep credentials secure. You are responsible for activity under your account. You must be at least 18 and able to form a binding contract.

4. Subscriptions & billing

Paid plans are billed through Polar (or our designated payment provider). Fees are described at purchase (e.g. $199/mo or $1990/yr). Trial or promo access may be granted via Polar discount codes. Unless required by law, fees are non-refundable once a billing period starts. Cancel via the billing portal or by contacting support; access continues through the paid period then ends.

5. Acceptable use

You may only use the Service for lawful business purposes. You must not: scrape or abuse the Service; attempt to bypass caps or security; upload unlawful content; infringe others’ rights; or use outputs to harass or deceive. We may suspend accounts that violate these Terms.

6. Third-party platforms

The Service relies on third parties (e.g. Instagram data via providers, transcription, LLM analysis, Firebase Auth, hosting, Polar). Their availability and policies are outside our control. Public social content you ask us to analyze remains subject to those platforms’ terms.

7. Intellectual property

teo, its software, branding, and documentation are owned by Frent Holdings or licensors. You retain rights to your niche inputs and competitor handles you provide. You grant us a license to process that data to operate the Service. Analysis outputs are provided for your internal business use.

8. Disclaimer

THE SERVICE IS PROVIDED “AS IS.” WE DISCLAIM WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, AND NON-INFRINGEMENT TO THE FULLEST EXTENT PERMITTED BY LAW. We do not guarantee specific rankings, viral outcomes, or unbroken uptime.

9. Limitation of liability

To the maximum extent permitted by law, Frent Holdings’s total liability arising from the Service is limited to the fees you paid us in the three (3) months before the claim. We are not liable for indirect, incidental, special, consequential, or lost-profit damages.

10. Termination

You may stop using the Service and delete your account at any time. We may suspend or terminate access for breach, non-payment, or risk to the Service. Provisions that should survive (IP, disclaimers, liability limits) survive termination.

11. Changes

We may update these Terms. Continued use after changes means you accept the updated Terms. Material changes will be posted on this page with a new “Last updated” date.

12. Contact

Frent Holdings · teoanalyticss@gmail.com